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Layaway Policy
| Layaway policy is subject to change. You will accept the layaway policy at the time you checkout. Accepting layaway will require deposit payment via an immediate payment method (such as credit card) during checkout.Initial Deposit Deposit Percentage: 25%. Seller’s Layaway Policy. “Layaway Available for this Item.” Upon receipt of your 25% non-refundable deposit, we will take the item out of our inventory and activate your 90 day term. During the layaway period, you can either make several payments, or just make one final payment at the end of 90 days, at which time we will ship your item. We regret that under no circumstances will your layaway be held longer than 90 days. If we haven’t received payment in full when your 90-day term expires, your layaway will be canceled and NO payments will be refunded. Items on a layaway cannot be changed once the deposit has been received. If a layaway is canceled for any reason or goes further than 90 days, no refund will be given. |
Returns/Cancellations:
– If you’re not satisfied, contact us within 10 business days of receiving the product to request a Return Merchandise Authorization (RMA).
– If the item is returned unopened in its original packaging, we’ll exchange it, offer store credit, or provide a refund, less a 25% restocking fee, based on your original payment method. Return within 10 business days of the RMA.
– All products must be packed in their original packaging, including accessories, manuals, documentation, and registration.
– A 15% open box fee, in addition to the 25% restocking fee (40%), will be assessed on any sealed product opened or removed from its original packaging.
We don’t permit returns for:
– Special orders or custom-configured products.
– Products sold “as is” or “used” or installed/used after receipt.
– Illumination devices, electronic sights, optics, and night vision equipment.
We strongly recommend using a carrier that provides shipment tracking for all returns. Consider insuring your package for safe return or declaring the full value to safeguard against loss or damage during transit. If you don’t use tracking, you’ll be responsible for any loss or damage during shipping.
USPS Information:
The USPS offers limited tracking and a 30-day waiting period before initiating a trace. You’re responsible for shipping charges for inbound and outbound returns and shipments refused.
Myrl’s Lifetime Guarantee and Warranty:
Customer satisfaction is our priority. We guarantee your complete satisfaction with any Myrl’s Country product.
The Myrl’s Guarantee is a limited lifetime warranty that protects against defects, including material flaws or missed workmanship.
Purchasing from Myrl’s Country LLC means joining a family guarantee that prioritizes your satisfaction.
WARRANTY FAQS:
Registration for Myrl’s Guarantee:
No registration is required. If you need repair or service, contact brian@myrlscountry.com.
A warranty specialist will respond within 3-5 business days.
Scope of Myrl’s Guarantee:
Myrl’s Limited Lifetime Warranty covers various defects.
Myrl’s Guarantee covers manufacturing defects or assembly issues.
Voiding factors include:
– Cutting, modifying, or misusing a Myrl’s product.
– Having someone else work on a Myrl’s product.
– Using high-velocity, high-pressure, or hand-loaded ammunition.
– Normal wear and tear.
Warranty return process:
– Allow 7-10 business days for assessment, repair, or replacement.
– If your firearm doesn’t qualify, you’re responsible for repairs and shipping.
– We’ll email an estimated cost before repair.
– Round-trip shipping is $80, plus $50 for ammunition, range time, and material.
– We won’t charge labor for inspection and repair.
– Once fixed, we’ll email you and provide tracking.
If your warranty included a replacement, the product won’t have work notes.
Customizations and repairs:
– If you’ve painted your product, it’ll be repaired, but we can’t guarantee your customizations.
– For example, if we need to polish the feed ramps, we’ll return the product as is.
Firearm Transfer Policy
NO TRANSFERS. WE ARE NOT A RETAIL STORE. WE ARE A MANUFACTURER. ALL SHIPMENTS WILL BE REFUSED.
Website Disclaimer
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
General Firearm Sales
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. . Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the Myrl’s Country LLC for warranty information on all accessories and special order items.
Customer Service
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page
Consumer Data Privacy
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Secure Transmission
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor’s Web browser. This link ensures that all data passed between the website and the browser remains private and secure.
Order Fulfillment
All orders are shipped promptly from our warehouse or in-store inventory within 1 – 4 business days using FedEx.
Online Price & Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.
If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Myrl’s Country LLC will be the final arbiter of discrepancies in the online catalog.
