Layaway Policy

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold “as is” or “used” or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

Myrl’s Lifetime Guarantee and Warranty

Here at Myrl’s Country we have realized that the single most sustaining factor behind our success, is ensuring customer satisfaction. To us, it’s just this simple: If you aren’t completely satisfied with a Myrl’s Country product that you’ve purchased, it becomes our mission to make things right.
The Myrl’s Guarantee is a limited lifetime warranty, designed to give you the security of knowing that your purchase is protected, covering all defects, whether it be a flaw in the materials used or a missed step in workmanship.
Purchasing from Myrl’s Country LLC means more than just receiving our product at your door. Purchasing from Myrl’s Country LLC means you have become part of a family guarantee that says, we are here to take care of you.

WARRANTY FAQS

How do I register my MC firearm for the Myrl’s Guarantee?
No registration for your MC product is required. If you believe repair work or service is required for your MC purchased product (directly from us or from one of our dealers), please contact brian@myrlscountry.com Here, you will be able to explain your situation in writing, and one of our warranty specialists will respond to your email within 3-5 business days.

What is the Limited Lifetime warranty aka Myrl’s Guarantee designed to cover?
This Myrl’s Guarantee is designed to cover any possible manufacturing defects and issues caused by assembly.

What voids my Myrl’s Guarantee?
• Cutting, modifying, or misuse of a MC product
• Having another manufacturer work on a MC product
• Damage caused by using high velocity or high-pressure ammunition, tracer ammunition, or hand-loaded ammunition
• Normal wear and tear

Once Myrl’s Country LLC receives my warranty return, what can I expect?
Please allow our warranty team 7-10 business days after your product arrives at our manufacturing facility to assess, repair or replace, and contact you. Once they have fixed your product, they will email you what was done to it and provide tracking for the return of your product.
If your warranty included a complete product replacement, they will not provide you with work notes as the product was completely replaced instead of repaired.

I painted my MC product, what happens if I need to send it in for repair?
The product you will receive back will be repaired but we cannot ensure that your customizations will be able to be maintained. For example, if your barrel is cerakoted from an outside source and we need to polish the feed ramps it would be sent back as is after repair

Firearm Transfer Policy

NO TRANSFERS. WE ARE NOT A RETAIL STORE. WE ARE A MANUFACTURER. ALL SHIPMENTS WILL BE REFUSED.

Website Disclaimer

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. . Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the Myrl’s Country LLC for warranty information on all accessories and special order items.

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page

Consumer Data Privacy

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor’s Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 1 – 4 business days using FedEx.

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.

If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Myrl’s Country LLC will be the final arbiter of discrepancies in the online catalog.